Conference FAQs

Yes. You will need an AIBS account to register for an event. If you have previously attended an AIBS event, you are likely already in our system and have an existing account.

You can reset your password via the website if required. If you are unsure whether you have an account, or need assistance accessing it, please contact us and our team will be happy to help.

If you are an AIBS Company Administrator, you can register multiple attendees directly through your company account, even if you are not attending the event yourself. If your organisation does not yet have a Company Administrator set up, please contact us to arrange access.

Alternatively, you may complete the group booking form and return it to the [email protected] for processing. An invoice can be issued to your organisation upon request.

Pricing displayed on the event page outlines the available registration categories. Member rates will only be applied once you select Register Now and sign in to your AIBS account.

If you are not signed in, the system cannot recognise your membership and member pricing will not appear.

If your membership is current and you are still seeing non-member rates after signing in, please contact our office for assistance. To avoid duplicate records, please do not create a new account if you are an existing member.

Yes. Additional tickets for the Sundowner and Annual Dinner may be purchased if you would like to bring a partner or guest.

Tickets are $35 for the Sundowner and $160 for the Annual Dinner. These can be added during registration under the Program section of the registration page.

If you experience any difficulties purchasing additional tickets, please contact tour team for assistance.

Conference registration includes access to the social functions. If you are unable to attend the social events, a reduced registration fee is not available.

If you are unable to attend a social function, your place may be transferred to a colleague or guest. Please contact us to arrange this.

Most registrations must be paid at the time of booking.

In limited circumstances, Company Administrators from councils or government organisations may have access to a Pay Later option. This will only be available where prior arrangements are in place.

If you are unsure whether this applies to your organisation, please contact our team before proceeding with your registration.

AIBS does not manage accommodation bookings directly.

Where applicable, accommodation information and booking links are provided on the conference homepage. Bookings should be made directly with the accommodation provider using the links supplied.

Yes. Presentation materials will be made available to delegates who attended the event.

A link will be emailed to you following the event, allowing you to download the available presentations in PDF format.

Attendance certificates will be available in your AIBS account within seven days following the event.

AIBS members are not required to upload certificates of attendance for AIBS events when submitting their annual CPD returns, as attendance is recorded and verified through official sign in sheets held by AIBS.