NSW Fair Trading's Audit Program

5 March 2020

AIBS have been approached by members regarding expectations following an audit request from NSW Fair Trading.     

AIBS have subsequently contacted NSW Fair Trading and can confirm that, if members are yet to receive acknowledgement of submitted documentation, the Department encourages members to “contact the appropriate Fair Trading investigator at any time during the audit process.  Contact details can be found on correspondence to the certifier, or by emailing certifieraudits@customerservice.nsw.gov.au and quoting the relevant audit reference number.”

A letter received from NSW Fair Trading providing further information for members, can be found below.